Frequently Asked Questions
In the course of doing business, we've discovered that our new customers tend to have the same questions for us when they call to rent a bus. Here are some of the most frequently asked questions and their answers. If your questions aren't answered on this page, you can contact us here via telephone or email!
Q: If we're having a great time and would like to stay longer than we planned, can we do so without being charged exorbitant fees?
A: Absolutely! Not only do we want you to have an excellent time on your first trip with us, but we want you to remain a happy customer as the years go by! That's why we treat you with respect when it comes to our prices for service, and everything is out on the table. There are never any hidden fees to worry about. While there are certainly other party bus companies out there who would charge you additional fees for a lengthier term of service than originally contracted, we never will. We'll simply continue to charge you at the hourly rate that we agreed upon when you booked your trip. So you can relax and enjoy yourself without having to watch the clock or calendar!
Q: Can my party smoke cigarettes on the bus? -or- Will the bus smell like cigarette smoke?
A: In order to keep our luxurious furnishings as clean and fresh an s possible, we have a firm "no smoking" policy on all of our vehicles. We appreciate your adhering to this policy out of respect for both your party and the parties who will rent the bus after you.
Q: What about alcohol? Will it be provided, and/or are we allowed to bring our own?
A: Though we are not permitted by law to provide any alcohol to you, you are certainly allowed to bring your own on board, and we do provide all the necessary amenities to you, including coolers with ice, plastic cups, and a deluxe bar so your drink mixing and pouring will be easy and fun. This is one of the biggest advantages to renting a party bus, because even if you have a designated driver in your own vehicle, you cannot have open alcoholic beverages in the car. On our party buses, you're free to keep the party going in between destinations!
Q: What hours of the day, days of the week, and times of the year do you operate?
A: We are at your service 24 hours a day, 365 days per year. Of course we do have times of the year that are busier than most, so booking well in advance is always a plus.
Q: Do you serve the area that I plan to travel to?
A: We have a page that details our most popular cities right here, but we do not limit our services to just those areas. You can gIve us a call right now at 703-991-2088 to make sure that we service the area(s) that you plan to visit, or shoot us an email at email@example.com and we'll get back to you asap.
Q: Am I allowed to cancel my reservation?
A:Unfortunately, you cannot cancel. Once you have made your reservation and paid a deposit, you will have to pay for the service if you use it or not. You cannot switched days either. The only thing you might be able to do, depending on availability, if move your time earlier/later or upgrade/downgrade your vehicle.
Q: Can children come on board with us?
A: Children can most definitely come onto our vehicles. The only thing is, if there are those who are under 21 years of age, there cannot be alcohol on the vehicles.
Q: Are we allowed to bring food with us?
A:Yes you can! There are coolers to even keep your food cold. Try not to make a mess, you may be charged a cleaning fee if the mess is a lot.
Want to know even more about VA Party Bus? Continue to our about us page.